Family owned major appliance sales, parts and service business for over 40 years.
Keywords: Appliance Parts, water valves. elements, belts.washer parts. dryer parts. Whirlpool, Frigidaire. GE. Ice Maker parts. refrigerator.
Interview Q&A
How long have you been in business?
44 years
What is your primary product or service?
Appliance Repair
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I started going on service calls with my Dad when I was 9 years old. I've always had a natural ability to take things apart and put them back together. I attended TCC's course on Appliance Repair, Whirlpool Factory School, and various manufacturer training classes.
How do you differentiate yourself from other businesses in your category and area?
I care about my customers. I want to do a good job.
How many locations do you have and do you have plans to expand?
One.
Provide detailed directions to your location
Just North of California and South of Arkansas Lane on Cooper Street. On the East side of Cooper across the street from Pep Boys.
What type of payments do you accept?
Cash, check, American Express, Discover, MasterCard, Visa
Which areas do you service?
Arlington, Mansfield, Grand Prairie close to 360 and parts of Fort Worth/Tarrant County.
Who owns your company or runs daily operations?
Craig Thompson, Owner. Family operated.
What are your hours of operation?
Monday-Friday 8:00 am- 5:00 pm
Saturday 9:00 am-12:00 pm
Sunday CLOSED
What is the best compliment anyone can give you?
I did a good job and took care of them.
What is your favorite quote or Bible verse?
"For I know the plans I have for you, declares the LORD, plans to prosper you and not to harm you,
plans to give you a hope and a future." Jeremiah 29:11